Frequently asked questions
What is Nova Ignis?
Nova Ignis is a digital solutions company offering services in web development, graphic design, branding, and more to help businesses grow their online presence.
What services does Nova Ignis offer?
We provide a range of services including web design, website redesign, logo design, flyer and brochure design, and digital branding. Our goal is to deliver tailored solutions for businesses and individuals.
How can I get started with Nova Ignis?
Simply reach out to us through our contact form or email us with your project details. We'll set up a consultation to discuss your needs and how we can help.
Do you work with international clients?
Yes, we work with clients worldwide and offer remote consultation and project management to meet global standards.
Web Design and Development
How long does it take to develop a website?
The timeline depends on the complexity of the project. Typically, a standard website can take 4 to 6 weeks, while more complex projects may take longer.
Do you offer website maintenance services?
Yes, we provide ongoing maintenance services to ensure your website runs smoothly and stays up to date.
Can you redesign my existing website?
Absolutely! We specialize in giving outdated websites a modern look and improved functionality to meet current standards.
Will my website be mobile-friendly?
Yes, all our websites are designed to be fully responsive, ensuring they look and perform well on any device, including mobile phones and tablets.
Graphic and Logo Design
How long does it take to design a logo?
Logo design projects usually take 1 to 2 weeks, depending on the number of revisions and feedback provided.
What do I need to provide for logo or graphic design projects?
We will ask for details about your brand, target audience, and design preferences. Any specific colors, themes, or ideas you have will help guide the design process.
How many revisions do I get for my design?
We offer a set number of revisions depending on the package you choose, typically between 2-3 revisions. We work closely with you to ensure you're satisfied with the final design.
Can you create graphics for social media?
Yes, we create custom graphics and templates designed for various social media platforms, helping you maintain a consistent brand identity.
Pricing and Payments
How much does a website or design project cost?
Pricing varies based on the scope of the project. After discussing your requirements, we’ll provide a detailed quote tailored to your needs.
What payment methods do you accept?
We accept various payment methods including bank transfers, credit cards, and PayPal.
Do you require a deposit?
Yes, a deposit is required to secure the project. The final balance will be due upon project completion.
Do you offer payment plans for larger projects?
Yes, for larger projects, we offer flexible payment plans that allow you to pay in installments based on milestones.
Support and Aftercare
Do you offer post-launch support for websites?
Yes, we offer post-launch support to ensure everything runs smoothly after your website goes live.
How can I request updates or changes after the project is completed?
You can request updates or changes through our support system or by contacting us directly. We’ll assist you with any modifications needed.
Is there ongoing customer support for other services like graphic design?
Yes, we provide ongoing support for all our services, including graphic and branding projects, to ensure your materials stay relevant and up-to-date.
What if I need urgent updates or fixes?
We offer expedited support services for urgent requests. Contact us, and we’ll prioritize your update or fix based on the issue’s urgency.
Still Have Questions?
If your question wasn’t answered here, feel free to contact us! We’re happy to provide more information
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